D&D Bicycles - Brighton

Reviews about D&D Bicycles - Brighton

• Marcus Barrett

  Oct, 13 2018
  ★ ★ ☆ ☆ ☆
  Ok so it is not a huge bike store. But you get what you get when you are in Brighton.
  
  As for selection they really have a small store so have to order what you want.
  
  Service is sub par, as there is usually not enough people to help or sell...This means you have to wait around for 30 to 60 minutes each time you come in. I was here on multiple occasions and walked out becuase of it...while others did as well.
  
  The return policy is a plus as you are able to try the bike out and then upgrade if you feel that you wanted to try out another bike. This is pretty standard in the industry though.
  
  Bought a few bikes from here they do try and sell you that they give out a gold star bike tune for free with each bike purchase. Went here after to find out the bike tune was more of a waste of time for most knowledgeable people. They look at the bike and adjust a screw or two but really don't give anything exceptionally value here. This was a bit of a bummer to find out...If you are local yes it is worth the time, but would not recommend anyone driving more then a 5 mile distance for this free service.
  
  I have been there 5 times and got great service 2 out of 5 times with the one time a lady just not really knowing exactly what she was talking about. On the other side I had a guy who was very helpful, knowledgeable and willing to set up a time when a part was not in stock.
  
  If I was in a bigger city this store would be 1 out of 5, but you get what you get when you are in Brighton...and this store suits the small town that I live in.
  
  To help the people looking at reviews of where to go. Don't go out of your way to visit this store, but if you are local they will get what you need.

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